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LetterWise Refund Policy

These rules apply to all paid plans: One Letter, Monthly, Family Yearly and Founding Member Lifetime.

  1. All sales are final. LetterWise does not offer refunds for any plan. Used and unused letters are not refundable and do not carry over.
  2. Try it first. Your 2 free letters let you see how LetterWise works before you pay.
  3. Cancel anytime. You can cancel a Monthly or Family Yearly subscription at any time from your Account page. You won't be charged again, and your plan stays active until the end of the period you already paid for. We do not give partial refunds for unused time.
  4. Founding Member Lifetime is a one-time payment and is not refundable. "Lifetime" means for as long as LetterWise operates. It covers one person and up to 30 letters a month.
  5. Billing mistakes. If you were charged twice or charged by mistake, email support@letterwiseapp.com within 14 days of the charge and we will correct the billing error. This does not cover a change of mind.
  6. Questions? Email support@letterwiseapp.com. Please contact us before disputing a charge with your bank so we can help quickly.

Last updated: November 15, 2026.