Skip to main content
Test payments are on in the preview. No real money is charged.

For you, and the family who helps you

Confusing letter, bill or form? Take a photo. We'll explain it.

Letter Reader and Scam Warnings

LetterWise explains letters, bills, forms, statements, contracts, emails and texts in plain words. It also checks payment requests, QR codes, phone calls and voicemails for scam warning signs.

Your first 2 letters are free (up to 5 pages each). No card needed.

How it works

  1. 1

    Take a photo

    Snap the letter with your phone, or upload a PDF. Up to 30 pages; every 5 pages counts as 1 letter.

  2. 2

    Check the words

    We show you the text we read, so you know nothing was missed.

  3. 3

    Get plain answers

    What it is, what it means, key dates, money, and next steps.

Hear it out loud

Tap to have the explanation or the letter read to you, slowly if you like.

English and Spanish

Get an English letter explained in Spanish, or the other way around.

Scam warning signs

We point out pressure, threats, gift-card requests and other red flags.

See it in action

Three made-up letters, explained the LetterWise way.

Made-up example letter

The Bottom Line

This is a bill from Riverbend Hospital for an emergency room visit.

They say you owe $484.50.

Check the bill with your insurance, then pay it or call the hospital by November 2, 2026.

Scroll down for dates, amounts, next steps and more.

Read-aloud isn't available in this browser.

Dates and amounts

Deadlines

  • Pay by

    November 2, 2026

If this letter has a deadline, check that the letter is real promptly, before that date. Don't ignore it.

Amounts

  • You owe

    $484.50

  • Total charges

    $2,860.00

  • Insurance paid

    -$1,975.50

  • Late fee

    $25.00

As written in the letter

What to do next

  1. Check that the visit date and amount match your insurance statement (called an Explanation of Benefits).
  2. Before November 2, 2026, call the hospital using the number on its official website to confirm the bill.
  3. If $484.50 is too much at once, ask about a payment plan or financial assistance.
  4. Keep this bill and write down who you spoke with.

Ask your doctor's office or insurance company about this.

Scam warning signs

No obvious warning signs in the visible text. This does not confirm the letter is real.

To check if this letter is real, contact the company using a phone number from your own statements, account or their official website, not the number or link on this letter.

Share with family

Send this explanation to someone you trust so they can help. We only send the plain-language explanation, not your letter or photo. Account numbers and Social Security numbers are removed.

This is a helpful explanation, not legal, medical or financial advice. Confirm important details with the sender or a professional.

Help your parents from anywhere

With the Family plan, an adult child can pay and invite up to 4 family members. Mom scans the letter at home; everyone gets clear answers.

See plans

Private by design

We don't keep photos of your letters. Only the text results are saved, and only you can see them. Delete any letter, or your whole account, anytime.

Read our privacy policy

Frequently Asked Questions